Privacy Policy




1. Introduction

This Privacy Policy explains how Jetstream ("we," "us," or "our") collects, uses, and protects information you provide when you visit findyourjetstream.com or use our coaching services. We take your privacy seriously and aim to be straightforward about what we do with your data.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Give Us Directly

  • Contact inquiries: When you fill out a contact or inquiry form, we collect your name, email address, phone number (if provided), and the content of your message. Phone numbers collected through our contact form or booking tools are used solely to contact you regarding your inquiry or scheduled appointment. We do not share or sell mobile phone numbers with third parties for marketing purposes.
  • Email list signup: When you subscribe to our email list, we collect your name and email address.
  • Account creation: When you create an account through our coaching platform, we collect your name, email address, and any profile information you provide.
  • Payments: When you purchase a coaching program or service, we collect billing information (name, address, and payment details) through our payment processor. We do not store your full credit card number on our servers.

B. Information Collected Automatically

  • Usage data: We collect standard web analytics data, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Cookies: We use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. See Section 7 for more detail.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about our services
  • Deliver coaching programs, resources, and content you've signed up for
  • Send emails you've opted into, including newsletters, program updates, and coaching resources
  • Process payments and manage your account
  • Schedule and manage coaching sessions and appointments
  • Analyze website traffic and improve our site and services
  • Comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. Mobile Phone & SMS Communications

If you provide a mobile phone number, it will only be used to contact you directly in connection with your inquiry, coaching session, or account. We do not share or sell mobile phone contact information with third parties for marketing or promotional purposes. If we send SMS or text messages, we will only do so with your explicit consent, and you may opt out at any time by replying STOP.

5. Third-Party Services

We use the following third-party tools to operate our website and deliver our services. Each has its own privacy policy governing how it handles your data.

ServicePurposePrivacy PolicyGoogle AnalyticsWebsite traffic and usage analyticsgoogle.com/policies/privacyStripePayment processingstripe.com/privacyCalendlyAppointment schedulingcalendly.com/privacyPaperbellCoaching client management and program deliverypaperbell.com/privacy-policy

When you interact with these services (for example, booking a call through Calendly or making a payment through Stripe), your information is transmitted to and governed by those platforms in addition to this policy.

6. Email Communications

If you subscribe to our email list or purchase a service, you may receive emails from us, including:

  • Program updates and resources
  • Coaching tips and newsletter content
  • Service announcements or promotions

You can unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by emailing us directly at [your@email.com]. Transactional emails related to active purchases or accounts may still be sent even if you unsubscribe from marketing emails.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Inquiry and contact data: Retained for up to 2 years unless you request deletion sooner.
  • Client and account data: Retained for the duration of our coaching relationship and for a reasonable period after (typically 3 years) for record-keeping purposes.
  • Payment records: Retained as required by law (generally 7 years for tax and financial compliance).
  • Email marketing data: Retained until you unsubscribe or request deletion.

8. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site.

  • Analytics cookies: Used by Google Analytics to track page visits and user behavior in aggregate.
  • Functional cookies: Used by tools like Calendly or Paperbell to enable scheduling and account features.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include:

  • Encrypted connections (HTTPS) across our website
  • Use of payment processors (Stripe) that are PCI-DSS compliant
  • Limiting access to your data to only those who need it to operate our services

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: Opt out of marketing communications at any time.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at [your@email.com]. We will respond within 30 days.

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that a child under 13 has provided us personal information, we will delete it promptly.

12. Links to Other Websites

Our website may contain links to external sites. This Privacy Policy applies only to findyourjetstream.com. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. For significant changes, we may notify you by email or by posting a notice on the site. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Jetstream Strategy | Austin Executive Coach, LLC
Email: admin@findyourjetstream.com
Website: findyourjetstream.com

This Privacy Policy was last updated on 4/24/2026